Privacy Policy

Geo Star GS Inc (“Geo Star,” “we,” “us,” or “our”) provides vehicle transportation coordination and logistics services. This Privacy Policy applies to information collected through our website, quote requests, telephone conversations, email communications, and SMS communications.

Information We Collect

Information you provide

• Contact information, including your name, phone number, and email address.
• Quote and transportation details you provide, such as vehicle, pickup, delivery, scheduling, and service-request information.
• Communications you send to us by form, phone, email, or text message.
• SMS consent records, including whether you opted in, the consent language presented, and the date and time of submission.

Information collected automatically

When you visit the website, our hosting and security providers may automatically receive limited technical information such as your IP address, browser type, device type, requested pages, and access times. We use this information to operate, secure, and troubleshoot the website.

How We Process Your Information

We use personal information to respond to inquiries, prepare vehicle-shipping quotes, coordinate transportation services, communicate about pickups and deliveries, provide customer support, maintain business records, prevent fraud or misuse, protect our services, and comply with legal obligations.

If you separately opt in to SMS, we use your phone number to send conversational and informational messages about quote follow-ups, transport booking updates, appointment or pickup reminders, transit tracking, and responses to your inquiries. SMS consent is optional and is not a condition of purchasing services.

Storage and retention

Website form submissions are stored using our website hosting and form-processing provider. Information may also be stored in systems used to manage customer requests and communications. We retain personal information only for as long as reasonably necessary to provide services, maintain appropriate business and consent records, resolve disputes, enforce agreements, and meet legal requirements.

Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information. No method of internet transmission or electronic storage is completely secure, so absolute security cannot be guaranteed.

When and With Whom We Share Your Personal Information

We may share personal information only as reasonably necessary in the following circumstances:

• Transportation providers: with carriers, dispatch partners, drivers, and other service providers when needed to quote, arrange, or complete the vehicle transportation service you request.
• Business service providers: with companies that support website hosting, form processing, communications, security, and other business operations, subject to their service obligations.
• Legal and safety reasons: when required by law, legal process, or government request, or when reasonably necessary to protect rights, safety, property, customers, or the public.
• Business transactions: in connection with a merger, acquisition, financing, reorganization, or sale of all or part of the business, subject to appropriate protections.

We do not sell personal information.

SMS opt-in information and phone numbers collected for the purpose of SMS communication are not shared with any third parties or affiliate companies for marketing or promotional purposes. Text-message originator opt-in data and consent are excluded from all marketing-related sharing.

Your Choices

You may decline the optional SMS checkbox and still submit a quote request. If you opted in, reply STOP to any message to opt out. After opting out, you will receive no further SMS communications unless you opt back in by replying START. Reply HELP for assistance or call us at 267-367-4888.

You may contact us to request access to, correction of, or deletion of personal information, subject to applicable legal and recordkeeping requirements.

Children’s Privacy

Our services are not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided information to us, please contact us.

Policy Updates

We may update this policy to reflect changes to our practices or legal obligations. The effective date at the top of this page shows when this version took effect.

Contact Us

Contact Geo Star GS Inc with privacy questions or requests: